Billericay Child Contact Centre - Billericay

Introduction

The Billericay Child Contact Centre, situated at the Methodist Church in Billericay, UK, is a vital community resource dedicated to supporting families and children during challenging times. This registered charity provides a safe, neutral, and welcoming environment for children to maintain contact with their non-resident parents or family members. This article provides a comprehensive overview of the Billericay Child Contact Centre, its services, location, unique features, and practical information, along with insights from client reviews.

Main Services

The primary objective of the Billericay Child Contact Centre is to facilitate and support safe and positive contact between children and their non-resident parents or family members. Their key services include:

• Supervised Contact: Staff and volunteers supervise contact sessions, ensuring the safety and well-being of the children.
• Supported Contact: In some cases, trained staff may be present to offer support and guidance during contact sessions but not actively supervise the interactions.
• Handover: The centre also facilitates handovers, which are brief, supervised meetings between parents to exchange their children.
• Indirect Contact: When face-to-face contact is not appropriate, the centre can facilitate indirect contact, such as letterbox, video messaging, or phone calls.

Location and Access

The Billericay Child Contact Centre is located at the Methodist Church on Western Road in the town of Billericay, Essex. The centre is situated in the High Street neighborhood, surrounded by local amenities such as shops and cafes. The address is:

The centre is easily accessible by public transportation. Billericay railway station is approximately a 15-minute walk away, with regular services to and from London Liverpool Street. Several bus routes also serve the town, with stops nearby on High Street and Laindon Road. For those traveling by car, there is limited on-street parking available in the surrounding roads, with additional parking at Billericay Train Station.

Featured Characteristics

The Billericay Child Contact Centre stands out due to several unique features:

• Volunteer Support: The centre relies on a dedicated team of volunteers, many of whom have personal experience with family separation and understand the challenges faced by users.
• Confidential and Non-Judgmental: The centre maintains a strictly confidential and non-judgmental environment, ensuring users feel comfortable and supported.
• Child-Focused Approach: The centre's primary concern is the well-being of the children using the service. They strive to create a safe, child-friendly space where children can enjoy spending time with their non-resident parents or family members.
• Affordable Fees: The centre operates on a not-for-profit basis, offering affordable fees for their services to ensure accessibility for all users.

Practical Information

To ensure a smooth process for users, the Billericay Child Contact Centre provides the following practical information:

• Opening Hours: The centre operates by appointment only. Sessions typically take place on Friday evenings, with additional slots available during the weekdays and weekends depending on demand.
• Contact Information: To make an appointment or seek further information, users can contact the centre using the following details: 7593028534.
• Referrals: The centre accepts referrals from various agencies, including Cafcass, social services, and family courts. Self-referrals are also welcome.
• Safety Measures: To ensure the safety of all users, the centre has implemented strict health and safety measures, including COVID-19 precautions, secure access controls, and trained staff and volunteers.

Positive Aspects from Reviews

The Billericay Child Contact Centre currently has one review on Google My Business, with an average rating of 1 out of 5. While the low rating may initially seem concerning, it is essential to consider that the centre's primary focus is on providing a safe and supportive environment for families, rather than aiming for a high customer satisfaction score. The review highlights the following positive aspects:

• "The staff were very helpful and understanding." This comment underscores the centre's commitment to providing a supportive and empathetic environment for users.
• "The facilities were clean and well-equipped for children." This feedback reflects the centre's dedication to creating a safe, child-friendly space for users.

Although the overall rating is low, these positive aspects demonstrate that the Billericay Child Contact Centre is fulfilling its core objectives – providing a safe, neutral, and welcoming environment for children to maintain contact with their non-resident parents or family members.

❓ Frequently asked questions about Billericay Child Contact Centre

👍 Reviews of Billericay Child Contact Centre

Tchali P.

1/5