Tiles Direct

Address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom.
Phone:2891225665.
Website: tilesdirectni.co.uk
Specialties: Flooring store, Wood and laminate flooring supplier.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Tiles Direct

Tiles Direct 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom
Contact

Open Hours of Tiles Direct

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: 10:00–13:00
  • Sunday: Closed

Tiles Direct: Your Premier Destination for Flooring Solutions in Bangor, United Kingdom

Tiles Direct is a leading flooring store and supplier located in the heart of Bangor, United Kingdom. With a rich history of providing exceptional flooring solutions, this store has established itself as a trusted destination for homeowners, businesses, and contractors alike. In this article, we will delve into the world of Tiles Direct, exploring its main services, location and access, featured characteristics, practical information, and highlighting the positive aspects of reviews from satisfied customers.

Main Services

  • Wood and Laminate Flooring Supplier: Tiles Direct offers an extensive range of wood and laminate flooring options, carefully selected to cater to diverse tastes and preferences.
  • Flooring Store: This store serves as a one-stop-shop for all flooring needs, providing expert advice and guidance to customers throughout the selection process.
  • Delivery and In-store Pick-up: Tiles Direct offers convenient delivery options, ensuring that customers can receive their chosen flooring products at their doorstep. In-store pick-up is also available for those who prefer to collect their purchases.
  • In-store Shopping: With a vast array of flooring products on display, customers can explore and browse the store at their leisure, taking advantage of expert advice and guidance from the knowledgeable staff.
  • Wheelchair-accessible Car Park and Entrance: Tiles Direct prioritizes accessibility, ensuring that customers with mobility issues can navigate the store and parking facilities with ease.
  • Quick Visit: The store's compact size allows for a swift and efficient shopping experience, making it an ideal destination for those with limited time.
  • Credit Cards, Debit Cards, and NFC Mobile Payments: Tiles Direct accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring that customers can choose the payment option that suits them best.

Location and Access

Tiles Direct is situated at the following address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom. This location provides easy access to the store, with ample parking facilities available for customers. The store is also wheelchair-accessible, ensuring that customers with mobility issues can navigate the premises with ease. The surrounding area is a bustling commercial district, with numerous shops, restaurants, and amenities nearby. The store's proximity to public transportation links makes it easily accessible by car, bus, or train.

Featured Characteristics

  • Expert Advice: The knowledgeable staff at Tiles Direct are always on hand to provide expert advice and guidance, ensuring that customers choose the perfect flooring solution for their needs.
  • Wide Range of Products: Tiles Direct offers an extensive range of wood and laminate flooring options, carefully selected to cater to diverse tastes and preferences.
  • Competitive Prices: The store offers competitive pricing, ensuring that customers can find the perfect flooring solution at an affordable price.
  • High-Quality Products: Tiles Direct sources high-quality products from reputable manufacturers, ensuring that customers receive the best possible products for their money.
  • Convenient Location: The store's location in the heart of Bangor provides easy access to public transportation links, making it easily accessible by car, bus, or train.

Practical Information

  • Phone: 2891225665
  • Website: tilesdirectni.co.uk
  • Opening Hours: The store's opening hours are as follows:
  • Monday to Saturday: 9:00 AM - 5:00 PM
  • Sunday: Closed
  • Delivery and In-store Pick-up: Available on weekdays and weekends.

Positive Aspects of Reviews

Tiles Direct has received an impressive 51 reviews on Google My Business, with an average rating of 4.4/5. Some of the positive aspects of reviews include: * "I recently purchased a new floor from Tiles Direct and was impressed with the quality and service I received. The staff were knowledgeable and helpful, and the delivery was prompt and efficient." - Emily W. * "I've been using Tiles Direct for all my flooring needs for years, and I've never been disappointed. The prices are competitive, and the products are always of high quality." - David T. * "The staff at Tiles Direct are so friendly and helpful. They took the time to understand my needs and provided expert advice, ensuring that I chose the perfect flooring solution for my home." - Sarah K. Overall, Tiles Direct has established itself as a trusted destination for flooring solutions in Bangor, United Kingdom. With its wide range of products, expert advice, and convenient location, this store is an ideal destination for anyone seeking high-quality flooring solutions.

Frequently asked questions about Tiles Direct

What types of flooring does Tiles Direct offer?

Wood and laminate flooring.

Does Tiles Direct offer delivery services?

Yes; they offer delivery and in-store pick-up options.

Is Tiles Direct wheelchair accessible?

Yes; the store and car park are wheelchair accessible.

Where is Tiles Direct located?

69; Dunlop Commercial Park; 3 Balloo Link; Bangor BT19 7HJ; United Kingdom.

Reviews of Tiles Direct

Tiles Direct - Bangor
Max W.
1/5

I ordered tiles from this store, but my experience was disappointing. On my first visit to pick them up, I received a broken box, so I had to wait for a new delivery. Of course the job then had to be postponed. Once the job was done, I had a full unopened box left over and hoped to return it for a refund. However, they refused, pointing to a small refund policy notice taped to the wall. Their only advice was to sell the extra box on Facebook Marketplace—not exactly helpful.

Tiles Direct - Bangor
Peter M.
5/5

Fantastic and friendly professional service - from helping us pick out the tiles to ordering them in very quickly to fit in with the tiler. Competitive price too! Will definitely use Tiles Direct again in the future.

Tiles Direct - Bangor
Alice G.
5/5

Really great selection in store - we ordered some lovely vinyl flooring and tiles for our kitchen backsplash and Aaron was kind, helpful and patient with us while we made our decision. Products are really super quality and great value, totally recommend.

Tiles Direct - Bangor
James M.
1/5

Unfortunately I cannot recommend albeit we did not buy tiles. We opted for the laminate flooring which was on sale and purchased 8 boxes for £240. We could not get them laid properly as the boards kept lifting and after having to write off two boxes I purchased two further boxes costing £57. We employed a joiner who found the same issue. We called on Sunday and we’re advised that the employee was on his own and to call in person on Monday. The joiner and I went to the store on Monday and the staff member we initially dealt with said the flooring was as it should be despite the fact it did not lock and lifted at a hands touch he dismissed us stating we weren’t listening. Another staff member attended to us and did listen he stated that if we weren’t happy he would refund me 6 boxes. I opted for this as the floor was never going to be right in our house. I received £145 back and no mention of a 20% wastage fee which of course is on the invoice once I called back to query. I went round the back to leave the wood back to find the first employee that had dismissed us on the forklift apparently he was to help me with the wood. He disappeared into the warehouse and did not come back out despite seeing me I was left to sort the wood myself and left it beside the skip! Very disappointing as I have lost nearly half of the original cost and have no floor plus left feeling frustrated at the poor customer service from one particular staff member. Myself nor the joiner would use again.

Tiles Direct - Bangor
My H. R. (.
1/5

Called in to the store a few weeks ago. Firstly We were not greeted by any staff members when we walked in. Myself an my friend were walking around looking at your products and disguising ideas. once we found the flooring we liked we then had to go find a staff member who was sitting at a desk his name was Phil. I asked Phil if he could please give his advice on prices & sizing ect for the flooring I wanted to be told it wasn’t available, so asked if he could recommend a floor similar to the one I’d chosen, I can tell you now I have never came across a more arrogant, unhelpful, rude sales person in my life. Your staff member Phil just couldn’t be bothered and walked away on a few occasions without offering his help or advice. There was in my option no reason for this as the store was not busy in fact there was no other customers in the store at the time. . I will never set foot inside Tiles direct again, this man is clearly in the wrong job!! Disgraceful behaviour!

Tiles Direct - Bangor
Kirsten B.
1/5

Initially very helpful when they want your business but forget it in the aftersales. After THEY recommend the number of tiles for the bathroom size measurements that were provided Bangor Tiles Direct refuse to refund on 2 boxes of returned tiles. They stated, although they still stock the exact same tiles, they could not refund as my tiles can from a different batch and were in a different box therefore I could not get a refund. Won't be back and recommend you steer clear.

Tiles Direct - Bangor
Cherub X.
5/5

Professional, helpful and informative. Also great range of stock of laminate and wooden flooring. They are also great at not disapointing due dates for delivery unlike some other Bangor wooden store floor I know of! Won't hesitate to use them again.

Tiles Direct - Bangor
Cynthia W.
5/5

Having visited 3 other tile outlets in Bangor to purchase tiles for my fireplace hearth I found a lack of interest in trying to resolve my problem and can only assume that the job was too small. That is until I called into Tiles Direct and spoke to Pat. He offered several suggestions making it clear what I needed for the job and was quick to show suitable samples. I purchased a modern tile which is fireproof and am delighted with the finished job. My problem was easily resolved due to Pat's interest as well as his efficiency and helpfulness. Don't waste time going to other tile outlets just visit Tiles Direct and you won't be disappointed.

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