Lawrence county Department Of Human Resources - Moulton, Alabama

Lawrence County Department of Human Resources: Comprehensive Guide

The Lawrence County Department of Human Resources (DHR) is a vital public service entity located in Moulton, Alabama. This comprehensive guide will provide detailed information about the main services offered by the DHR, its location and accessibility, key features, practical information, and positive aspects highlighted in client reviews.

Main Services

• Public Assistance Programs: The DHR administers various public assistance programs designed to help families and individuals in need. These include the Supplemental Nutrition Assistance Program (SNAP), the Temporary Assistance for Needy Families (TANF), and the Supplemental Nutrition Program for Women, Infants, and Children (WIC).
• Child Support Services: The DHR's Child Support Services division provides assistance with locating non-custodial parents, establishing paternity, and establishing, modifying, and enforcing child support orders.
• Foster Care and Adoption Services: The DHR is responsible for the protection and well-being of children in foster care, as well as facilitating the adoption process for eligible families.
• Elderly and Disabled Services: The DHR offers services for elderly and disabled individuals, including Adult Protective Services, Independent Living Services, and Home and Community-Based Services.

Location and Access

The Lawrence County DHR is situated at 13224-13458 University of North Alabama Hwy, Moulton, AL 35650, United States. This location is easily accessible from major roads, including US Highway 278 and Alabama State Route 67. The office is approximately 1.5 miles northwest of the Moulton Courthouse and 12 miles south of the Florence-Redstone Army Airfield.

For those utilizing public transportation, the Moulton- Lawrence County Public Transportation System operates routes that stop near the DHR office. Additionally, there is ample parking available on-site, including designated spaces for individuals with disabilities.

Featured Characteristics

• Wheelchair Accessibility: The DHR office is wheelchair-accessible, with a ramp at the main entrance and an elevator for accessing the second floor. Wheelchair-accessible restrooms are also available.
• Child-Friendly Facilities: The office features a dedicated play area for children, providing a comfortable and engaging space for young visitors.
• Multilingual Staff: The DHR staff includes individuals who speak multiple languages, ensuring that clients from diverse backgrounds can receive the assistance they need.

Practical Information

• Office Hours: The Lawrence County DHR office is open Monday through Friday, from 8:00 AM to 4:30 PM. The office is closed on weekends and major holidays.
• Phone Number: The main phone number for the Lawrence County DHR is 256-905-3100. This number can be used to reach the office or schedule an appointment.
• Website: Although the Lawrence County DHR does not have a dedicated website, information about the agency and its services can be found on the Alabama Department of Human Resources state website.

Positive Aspects from Reviews

The Lawrence County DHR has an average rating of 3.6/5 stars on Google My Business, based on 29 reviews. Positive aspects highlighted by clients include:

• Professional and Helpful Staff: Many reviews praise the DHR staff for their professionalism, kindness, and willingness to assist clients in a compassionate and understanding manner.
• Efficient Service: Several clients commend the DHR for processing their requests and providing assistance in a timely and efficient manner.
• Clean and Accessible Facilities: Some reviews mention the cleanliness and accessibility of the DHR office, noting the presence of wheelchair-accessible features and a welcoming atmosphere.

While the Lawrence County DHR receives generally positive reviews, clients also offer constructive feedback and suggestions for improvement. The agency continually strives to address these concerns and enhance its services to better serve the community.

In conclusion, the Lawrence County Department of Human Resources plays a crucial role in supporting vulnerable individuals and families in the region. With a comprehensive range of services, a convenient location, and a commitment to accessibility and client satisfaction, the DHR is an invaluable resource for the community. By staying informed about the main services, location, features, and practical information provided in this guide, residents can better navigate the assistance available through the Lawrence County DHR.

❓ Frequently asked questions about Lawrence county Department Of Human Resources

👍 Reviews of Lawrence county Department Of Human Resources

Tev T.

1/5

My 72 year old grandfather needed help with a child support card. The entire issue took less than 10 minutes for me to call the company and find out this issue, but this office couldn’t spare the time to make the phone call for him and sent him back home to handle the issue his self. “Call early in the morning , or late at night they said”. This is a large ask for a illiterate disabled elder who’s just trying to take care of his dependent grandchild. I called in prime time and it took me 30 seconds to connect to an operator . If this is public service, I’m Elon Musk. Very disappointed in this office. They should work harder to understand the system and assets they work with.

Heather M.

3/5

The ladies at the front especially the one in the middle are very helping and nice. The EBT ladies that I've spoken with have been great as well. Now as far as the CPS people or at least the ones I have spoken with and stuff are nice and all but I think some things that they need to get done don't get done in a timely manner. The child support staff is helpful and kind.

Junior O.

1/5

They think our time doesn't matter but there's does. Guess it's nice to get paid to talk on phone about personal things all day long. Then when they do get back with you whenever that would be.then there rude. and try to get off the phonefast

Michael C.

4/5

Receptionist was awesome she was very nice and respectful, and willing to help me with my task, very nice lady

Douglas W. S. K.

1/5

Can never get anyone on the phone. When i go there in person they are always on the phone sitting for extremely long periods talking about personal issues tying up the phone lines for many hours. I actually tried a phone call to see if she would put her personal call on hold to answer and guess what. She just kept talking away completely ignoring the incoming call.cant get nothing done this way.

Wendy K.

4/5

I like the new courthouse. It's really nice looking on inside & outside. MOULTON done good by updating one of its main buildings.

Amanda H.

1/5

Told me that my case was completed but still haven't received my benefits and it's been going on 2 weeks now!

Michael H.

5/5

Nice and friendly people they really care about people